EMS Angels awards

The EMS Angels Awards promote quality monitoring as a means to standardize and optimize prehospital stroke care by helping EMS companies identify and target areas for improvement. The awards provide an opportunity to recognize the best-performing providers of prehospital stroke care, and create an international EMS stroke community.

More information

User Guide to RES-Q

Awards spreadsheet 

EMS Angels logo

Award winners

Click on a column heading to sort the awards

Valsts Neatliekamā medicīniskā palīdzība
Q1
2025
Q4
2024
Q3
2024
Q2
2024
Q1
2024
Q4
2023
Q3
2023
Q2
2023
Spānija 112 NAVARRA
Spānija EMERGENCIAS 061 CANTABRIA
Spānija 061 ARAGÓN
Spānija UME 5.1 Y H 5.1 ESEX 112 CÁCERES
Vjetnama 115 HA NOI EMERGENCY CENTER
Apvienotie Arābu Emirāti DIAMOND
Argentīna ACUDIR EMERGENCIAS MÉDICAS
Kazahstāna AKTOBE REGIONAL STATION OF AMBULANCE AND EMERGENCY MEDICAL CARE
Vjetnama AN GIANG EMS VOLUNTEER 1
Itālija AREUS - CENTRALE OPERATIVA 118 SUD SARDEGNA
Urugvaja ASISTENCIAL EMERGENCIA
Urugvaja DRRUBENMARTINEZ@GMAIL.COM
Polija BIELSKIE POGOTOWIE RATUNKOWE UL. EMILII PLATER 14
Itālija CENTRALE OPERATIVA 118 AG-CL-EN
Itālija CENTRALE OPERATIVA 118 ALESSANDRIA
Itālija CENTRALE OPERATIVA 118 ASL 1 IMPERIESE
Itālija CENTRALE OPERATIVA 118 ASL AVELLINO
Itālija CENTRALE OPERATIVA 118 AST ANCONA
Itālija CENTRALE OPERATIVA 118 AVTNO ALTA TOSCANA
Itālija CENTRALE OPERATIVA 118 AVTNO BASSA TOSCANA
Itālija CENTRALE OPERATIVA 118 CUNEO
Itālija CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA
Itālija CENTRALE OPERATIVA 118 EMILIA EST MODENA
Itālija CENTRALE OPERATIVA 118 EMILIA OVEST PARMA
Itālija CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO
Itālija CENTRALE OPERATIVA 118 LA SPEZIA
Itālija CENTRALE OPERATIVA 118 LANCIANO-CHIETI-VASTO
Itālija CENTRALE OPERATIVA 118 LECCE - ASL LECCE
Itālija CENTRALE OPERATIVA 118 NORD SARDEGNA
Itālija CENTRALE OPERATIVA 118 NOVARA
Itālija CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO
Itālija CENTRALE OPERATIVA 118 SAVONA
Itālija CENTRALE OPERATIVA 118 SIENA-GROSSETO
Itālija CENTRALE OPERATIVA 118 SUEM ROVIGO
Itālija CENTRALE OPERATIVA SUEM 118 PADOVA
Itālija CENTRALE OPERATIVA UMBRIA SOCCORSO - EMERGENZA SANITARIA
Meksika CENTRO REGULADOR DE URGENCIAS MÉDICAS DE AGUASCALIENTES
Meksika CENTRO REGULADOR DE URGENCIAS MEDICAS DE LA CIUDAD DE MEXICO
Kolumbija CENTRO REGULADOR DE URGENCIAS Y EMERGENCIAS CRUE CALI
Kolumbija CRUEMT
Spānija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 ALMERÍA
Spānija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÁDIZ
Spānija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA
Spānija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 GRANADA
Spānija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 HUELVA
Spānija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 MÁLAGA
Spānija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 SEVILLA
Kazahstāna CITY AMBULANCE STATION OF ASTANA CITY
Itālija CO 118 PICENO SOCCORSO
Itālija CO 118 TRENTINO EMERGENZA
Ukraina COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL
Ukraina COUNCIL EMERGENCY AND MEDICAL CATASTROPHE CENTER OF THE KYIV REGION
Meksika CRUM NUEVO LEÓN
Argentīna DIRECCION DE EMERGENCIAS SANITARIAS-TUCUMAN
Argentīna DIRECCIÓN NACIONAL DE EMERGENCIAS SANITARIAS
Urugvaja EMERGENCIA UNO
Spānija EMERGENCIAS SANITARIAS DE CASTILLA Y LEÓN
Vjetnama EMS CENTER 115 DA NANG
Vjetnama EMS 115 HCM
Dienvidāfrika ER24 DURBAN
Itālija ET 118 FERRARA
Malaizija FIRST AMBULANCE SERVICES SDN BHD
Spānija FPUS-061 A CORUÑA
Spānija FUNDACIÓN PÚBLICA URXENCIAS SANITARIAS DE GALICIA - 061 LUGO
Spānija FPUSG-061 OURENSE
Spānija FPUS-061 PONTEVEDRA
Spānija GUETS 112 CASTILLA-LA MANCHA
Dienvidāfrika HATZOLAH EMS
Honkongas / Sjanganas īpašais administratīvais rajons (ĶTR) HONG KONG FIRE SERVICES DEPARTMENT
Portugāle INEM - DELEGAÇÃO REGIONAL DO ALGARVE
Portugāle INEM - DELEGAÇÃO REGIONAL DO CENTRO
Portugāle INEM - DELEGAÇÃO REGIONAL DO NORTE
Portugāle INEM - DELEGAÇÃO REGIONAL LISBOA, VALE DO TEJO E ALENTEJO
Dienvidāfrika IPSS MEDICAL RESCUE
Ukraina KYIV EMERGENCY MEDICINE CENTER
Argentīna MÁS VIDA (EMERGENCIAS)
Ekvadora MINISTERIO DE SALUD PÚBLICA - ATENCIÓN PREHOSPITALARIA - CZ 3
Ekvadora MINISTERIO DE SALUD PÚBLICA - ATENCIÓN PREHOSPITALARIA - CZ9-CZ2 PICHINCHA RURAL
Ungārija NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION)
Ungārija NATIONAL AMBULANCE SERVICE (CENTRAL TRANSDANUBIA REGION)
Ungārija NATIONAL AMBULANCE SERVICE (NORTHERN GREAT PLAIN REGION)
Ungārija NATIONAL AMBULANCE SERVICE (NORTHERN HUNGARY REGION)
Ungārija NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION)
Ungārija NATIONAL AMBULANCE SERVICE (SOUTHERN TRANSDANUBIA REGION)
Ungārija NATIONAL AMBULANCE SERVICE (WESTERN TRANSDANUBIA REGION)
Dienvidāfrika NETCARE 911 GAUTENG CENTRAL
Dienvidāfrika NETCARE 911 GAUTENG NORTH
Dienvidāfrika NETCARE 911 KWAZULU NATAL
Dienvidāfrika NETCARE 911 WESTERN CAPE
Dienvidāfrika NETCARE 911GAUTENG SOUTH
Malaizija EMS (EMERGENCY MEDICAL SERVICES) HOSPITAL TUANKU JA'AFAR
Malaizija PHCS HOSPITAL UMUM SARAWAK
Polija PODHALAŃSKI SZPITAL SPECJALISTYCZNY ZRM
Polija POGOTOWIE RATUNKOWE W LEGNICY
Polija POGOTOWIE RATUNKOWE W WAŁBRZYCHU
Polija POWIATOWA STACJA RATOWNICTWA MEDYCZNEGO W BŁONIU
Polija RATOWNICTWO MEDYCZNE W ŻYWCU UL ŻEROMSKIEGO7 34-300 ŻYWIEC
Slovākija RZP, A.S. (EMS)
Itālija SABES - NAI/EMAR - CENTRALE EMERGENZA PROVINCIALE (ALTO ADIGE)
Argentīna SAME 107 JUJUY
Argentīna SAMEC
Brazīlija SAMU ARAÇATUBA
Brazīlija SAMU CEARÁ BASE POLO QUIXERAMOBIM
Brazīlija SAMU CISDESTE - BASE JUIZ DE FORA - MG
Brazīlija SAMU CONTAGEM - MG
Čīle SAMU CORDILLERA ÑUBLE
Brazīlija SAMU CURITIBA - PR
Brazīlija SAMU GRAVATAI - RS
Brazīlija SAMU III MACRORREGIÃO DE SAÚDE DE PERNAMBUCO - PE
Brazīlija SAMU ISCMV - ES
Brazīlija SAMU JOINVILLE - SC
Brazīlija SAMU MANAUS
Brazīlija SAMU METROPOLITANA II - BASE NITERÓI
Brazīlija SAMU PICOS E REGIÃO
Brazīlija SAMU REGIONAL TRÊS COLINAS - SP
Čīle SAMU RELONCAVÍ
Brazīlija SAMU RIBEIRÃO PRETO
Brazīlija SAMU SÃO BERNARDO DO CAMPO
Brazīlija SAMU SÃO CARLOS - SP
Brazīlija SAMU SAPUCAIA DO SUL - RS
Brazīlija SAMU SUMARÉ
Čīle SAMU TALCAHUANO
Čīle SAMU TARAPACA
Brazīlija SAMU TERESINA
Brazīlija SAMU VITORIA DA CONQUISTA - BA
Brazīlija SAMU VOTUPORANGA
Spānija SAMU 061 ISLAS BALEARES
Brazīlija SAMU-SERVIÇO DE ATENDIMENTO MÓVEL- SANTO ANDRÉ
Spānija SAMUR - PROTECCIÓN CIVIL
Argentīna SEC - SERVICIO DE EMERGENCIAS COORDINADO
Kolumbija SEM SUBRED SUR OCCIDENTE E.S.E
Argentīna SEMPRO-SAN LUIS
Spānija SERVICIO EMERGENCIAS SANITARIAS 061 LA RIOJA
Spānija SERVICIO DE EMERGENCIAS SANITARIAS DE LA COMUNIDAD VALENCIANA (SESCV)
Rumānija SERVICIUL DE AMBULANȚĂ JUDEȚEAN BIHOR
Rumānija SERVICIUL DE AMBULANTA JUDETEAN VASLUI
Rumānija SERVICIUL JUDETEAN DE AMBULANTA IASI
Rumānija SERVICIUL JUDETEAN DE AMBULANTA NEAMT
Indonēzija SILOAM AMBULANCE CALL CENTER
Spānija SISTEMA D’EMERGÈNCIES MÈDIQUES CATALUNYA
Itālija SORES- SALA OPERATIVA REGIONALE EMERGENZA SANITARIA
Itālija SOREU DELLA PIANURA
Itālija SOREU DELLE ALPI
Itālija SOREU METROPOLITANA
Malaizija ST. JOHN AMBULANCE OF MALAYSIA, STATE OF PENANG
Polija STACJA POGOTOWIA RATUNKOWEGO PRZY SZPITALU POWIATOWYM IM. JANA PAWŁA II W BARTOSZYCACH
Itālija SUES 118 CT-SR-RG
Meksika SUMA / CRUM PUEBLA
Spānija SUMMA (SERVICIO DE URGENCIAS MÉDICAS DE MADRID) 112
Polija SZPITAL POWIATOWY W ZAKOPANEM ZRM
Polija SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM
Kolumbija TRASLADOS SECUNDARIOS SUBRED NORTE
Itālija UOC CENTRALE OPERATIVA 118 SUEM TREVISO
Itālija UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA
Polija WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W OLSZTYNIE
Polija WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W PRZEMYŚLU SPZOZ
Polija WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W RZESZOWIE
Slovākija ZÁCHRANNÁ SLUŽBA KOŠICE - KOŠICE MĚSTO
Slovākija ZÁCHRANNÁ SLUŽBA KOŠICE - KOŠICE OKOLIE
Slovākija ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN POPRAD A MARTIN
Slovākija ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN PREŠOV A VRANOV
Slovākija ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN TREBIŠOV A MICHALOVCE
Slovākija ZÁCHRANNÁ ZDRAVOTNÁ SLUŽBA BRATISLAVA (EMS)
Slovākija ZAMED (EMS)
Polija ZESPOŁY RATOWNICTWA MEDYCZNEGO W WEJHEROWIE
Polija ZOZ SUCHA BESKIDZKA - ZRM
Čehijas Republika ZZS JIHOMORAVSKÉHO KRAJE
Čehijas Republika ZZS JIHOČESKÉHO KRAJE
Čehijas Republika ZZS KARLOVARSKÉHO KRAJE
Čehijas Republika ZZS KRAJE VYSOČINA
Čehijas Republika ZZS KRÁLOVÉHRADECKÉHO KRAJE
Čehijas Republika ZZS MORAVSKOSLEZSKÉHO KRAJE
Čehijas Republika ZZS OLOMOUCKÉHO KRAJE
Čehijas Republika ZZS PARDUBICKÉHO KRAJE
Čehijas Republika ZZS PLZEŇSKÉHO KRAJE
Čehijas Republika ZZS ÚSTECKÉHO KRAJE
Čehijas Republika ZZS ZLÍNSKÉHO KRAJE
Ukraina КНП "ОКЦЕМД ТА МК ІВАНО-ФРАНКІВСЬКОЇ ОБЛАСНОЇ РАДИ". М. ІВАНО-ФРАНКІВСЬК ВУЛ. СОФІЇВКА
Ukraina КНП ХОР "ЦЕМД ТА МК"
Ukraina КОМУНАЛЬНЕ НЕКОМЕРЦІЙНЕ ПІДПРИЄМСТВО ЛЬВІВСЬКОЇ ОБЛАСНОЇ РАДИ ЛЬВІВСЬКИЙ ОБЛАСНИЙ ЦЕНТР ЕКСТРЕНОЇ МЕДИЧНОЇ ДОПОМОГИ ТА МЕДИЦИНИ КАТАСТРОФ
Ukraina ХМЕЛЬНИЦЬКИЙ ОБЛАСНИЙ ЦЕНТР ЕКСТРЕНОЇ МЕДИЧНОЇ ДОПОМОГИ ТА МЕДИЦИНИ КАТАСТРОФ

Awards and participation criteria

 

The awards criteria are based on international guidelines and the experience of our international EMS Steering Committee. To participate in the awards programme, EMS services must:

  • Have a formal stroke protocol in place
  • Offer an established annual stroke educational/refresher program
  • Make use of specific stroke scales in the management of their stroke patients
  • Collect data for at least 30 stroke patients managed by their service during the relevant quarter
     

The level of award allocated to an EMS service is based on their performance versus the following criteria:

 Gold
Status
Platinum
Status
Diamond
Status
Award level criteriaRegistration
criteria met
Registration
criteria met
Registration
criteria met
Median time on scene (Minutes)31-35 min25-30 min<25 min
Percentage of cases where the hospital was prenotified85%90%95%
Percentage of patients delivered to stroke-ready hospitals85%90%95%
Percentage of patients where medications details were reported85%90%95%
Percentage of patients where time last known normal was reported85%90%95%

How to participate in the EMS Angels Awards

1. Check that your service meets the participation criteria. Note that the minimum requirement for participating in the awards is at least 30 consecutive patients.

2. Register your EMS organization and branch in RES-Q.
RES-Q is one of the world’s largest quality registries for stroke and as a partner of our awards programmes provides a third-party platform for evaluating performance and assigning awards status. RES-Q officially serves as an evaluation portal for EMS Angels Awards from Q2 2024.

User Guide to RES-Q (only available in English)

3. Collect raw data from the relevant quarter for the metrics corresponding to the EMS Angels Awards criteria. The data can be collected in or copied into the awards spreadsheet ,provided by the Angels Initiative, or in your own system or spreadsheet provided the columns appear in the sequence specified by RES-Q. 

4. Log in to RES-Q with your credentials. Under the data collection tab, simply copy (control C) and paste (control V) the list of stroke-ready hospitals in your territory. We recommend that you align with your Angels consultant to identify stroke-ready hospitals or consult your local stroke society. Do ensure that the hospital names in the stroke-ready hospitals list are exactly the same as those uploaded for the case-by-case data. Next, copy and paste the raw case-by-case data from your system or the spreadsheet into the RES-Q form.

User Guide to RES-Q (only available in English)

5. Once you click “Calculate” RES-Q will automatically calculate a preliminary evaluation of your performance against the awards criteria, which will be visible on your dashboard along with visualisations to help identify areas for improvement

6. When you click “Submit for Award evaluation”, your data will be considered for an EMS Angels Award. The EMS country coordinator will then review the data and approve (or if necessary, adjust) within the  defined timeline. 

7. Awards are calculated quarterly. The deadlines for data submission, approval and announcement of the awards are available to view on the RES-Q website: 

Go to RES-Q

8. Winners are notified via email and will receive their EMS Angels Awards certificates at local ceremonies wherever possible.

9. Winners receive PR materials that enable them to publicize their achievement and receive recognition from their communities.

 

Download resources

Have you won an award? Download a suite of materials to promote your hospital in social media and PR activities.

EMS Gold

EMS Gold Award Press Pack

Lejupielādējiet
EMS Platinum

EMS Platinum Award Press Pack

Lejupielādējiet
EMS Diamond

EMS Diamond Award Press Pack

Lejupielādējiet

Community stories

Thought-provoking perspectives and inspiring stroke care stories from around the world.


Dienvidāfrika

Community Spirit

“If your patient is also your neighbour, your uncle, or the local hero, you simply cannot be anything other than the best.” This is the attitude that has put IPSS Medical Rescue on the north coast of KwaZulu-Natal on course for an EMS Angels diamond award.
Dienvidāfrika

Moments Away | The Hatzolah Story

It’s official. A community and faith based medical rescue service with a small footprint and mostly staffed with volunteers has just won South Africa’s first EMS Angels Diamond Award.
Ungārija

Seven Diamonds For Hungary

The stories of two rescue volunteers, 100 years apart, provide clues to the beginning and the future of prehospital care in Hungary, whose national ambulance service has swept the board in the 2023 EMS Angels Awards.
Polija

PRENOTIFICATION | A Solution That Sticks

When the EMS service in Poland’s Podkarpackie province needed to reset their approach to stroke, Angels consultant Katarzyna Putyło stayed true to her belief in small things that make a big difference.

Honours wall

The Angels Initiative is proud to honour the winners of the ESO and WSO Angels Awards, the EMS Angels Awards and the Spirit of Excellence Awards.